Darts Impex believes not only in just selling its products to customers but also in maintaining highest customer satisfaction by providing round the clock maintenance and service.
To achieve this objective the company does rigorous market test in all its products to ensure that the product does not face in complaints in terms of electrical or mechanical failure.
Darts Impex also has in place a team of qualified service engineers in all the markets where the product has been launched so that all customers complaints can be rectified in minimum possible time.
Darts Impex ensures that its service division is in place in terms of spare parts availability and qualified service engineers before launching its products in any new market. In addition to the above, before the product rolls out in any new market all the necessary training is given to the people who are appointed as service engineers in each territory. |